Thank you for expressing your interest in our website. Protecting your privacy is very important to us. Below you will find detailed information about how your data is handled.
Data collection and utilisation for contract administration purposes
We collect personal data when it is freely provided by you within the context of placing an order or making contact with us (e.g. via the contact form or by e-mail). The specific data gathered is that provided on the various information forms. We use the data provided by you for contract administration purposes and to process your queries. Once the contract has been processed in full or your customer account has been deleted, your data is blocked to prevent any further utilisation and will be deleted on expiry of the mandatory retention periods set out in fiscal and commercial regulations, provided you have not expressly agreed to the further use of your data or we retain the right to further exploit your data in accordance with the law, of which we are obliged to inform you.
Data transfer for contract completion purposes
For the fulfilment of contract, we will transfer your data to the shipping company commissioned with delivery if necessary for the delivery of ordered goods. Depending on the payment service provider selected during the order process, we will pass on the payment data required for payment to the financial institution and possibly the payment service provider commissioned by us or the payment service provider selected by you. In part, the selected payment service providers may collect the data directly should you open an account with them. In such a case, you will have to register with your login data of the payment service provider during the order process. The data protection declaration of each respective payment service provider shall apply in such cases.
Data usage on subscription to the e-mail newsletter
If you subscribe to our newsletter we use the data required for this purpose or that which is separately provided by you in order to regularly forward our newsletter to you. You may unsubscribe from the newsletter at any time via the contact facility set out below or via a link provided for this purpose within the newsletter.
Data usage for e-mail advertising without subscription to the newsletter and your right to object
If we receive your e-mail address within the context of the sale of goods or services and have not received any objection from you to the contrary and you are not a consumer who has his habitual residence in Poland, we reserve the right to regularly inform you by e-mail about products similar to those already purchased from our range. You may at any time refuse such use of your e-mail address via the contact facility set out below or via a link provided for this purpose within the advertising e-mail without costs arising other than the basic costs of transmission.
Credit checking and Scoring when selecting BillSAFE (PayPal purchase)
If you choose to pay using the “Purchase on account” option from the Paypal service “BillSAFE” (www.billsafe.de), during the order process you will be asked to consent to the transmission to PayPal of the data required for identity and credit checking purposes, so that the payment can be processed. If you consent, this data will be transmitted to PayPal. For the purposes of this identity and credit checking process, PayPal or its authorised partner will send the details to credit rating and business information agencies, and will receive credit information based on a mathematical/statistical process which also includes the evaluation of address data. Detailed information about this process and the credit agencies used by PayPal can be found in its data protection provisions, available at:
You may withdraw your consent to PayPal at any time. However, PayPal will have the right to process, utilise and transmit your personal details if required in order to fulfil the contractual payment obligations or if required by law, or ordered by a court or public authority.
Cookies do not contain any personal data and therefore cannot be assigned to any user. Based on the cookie-technology we only received anonymised information, e.g. about the website that led you to our shop, which pages have been viewed on our website etc. Please note that some cookies are already placed as soon as you enter our website.
You may configure your browser such that you are informed when any cookies are placed and decide in individual cases whether or not you wish to accept them, or you may reject cookies for specific cases or in general (detailed instructions regarding the setting options of your browser are given below) Should you reject any cookies the functionality of our website may be compromised.
Below we present information on cookies we use and how you can customise your browser in that respect.
- Necessary cookies
These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.
- Analytical / performance cookies
These cookies enable collecting anonymised data about user behaviour on our website. We analyse them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.
- Functionality cookies
These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g. ads that match your interests).
- Targeting cookies
These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.
- Third-party cookies
The cookies of some of our advertising providers help make the on-line offering and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted a few days or up to 24 months later, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymised data under a user ID. These pseudonymised data will not be associated with your personal data at any time.
How can I change cookie settings in my browser?
Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:
Internet Explorer™: http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies
Use of Google Analytics for web analysis purposes
This website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.com). Google (Universal) Analytics uses methods which enable an analysis of your use of the website, through cookies for example, text files stored on your computer. The information created about your use of this website is generally transferred to a Google server in the US and saved there. Activating the IP anonymisation on this website will cause the IP address to be shortened before transfer within the member states of the European Union or in other contract states of the agreement about European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and shortened there. The anonymous IP address transferred from your browser to Google Analytics will not be joined with other data logged by Google.
You may prevent the transfer of data created by cookies and your usage of the website (incl. your IP address) to Google as well as further processing of such data by Google by downloading and installing the following browser plugin: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin, you can click this link in order to prevent the use of Google Analytics for this website in the future. An opt-out cookie will then be stored in your device. Once you delete your cookies, you will have to click the link again.
Rating reminders by Trusted Shops
If you have expressly given your consent during or after placing the order, by ticking the appropriate checkbox or clicking the appropriate button, we will use your email address to send reminders to rate your order to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.co.uk), which can then send you email reminders to rate your purchase. This consent can be withdrawn at any time by sending a message to the contact below, or directly to Trusted Shops.
Right of access and contact facility
You are entitled to access your personal information stored by us at no charge, including the right to correct, block or delete such data. Please use the contact details provided in our legal notice should you have any queries concerning the collection, processing or exploitation of your personal data, or should you wish to access, correct, block or delete any data, or should you wish to withdraw any approval provided for or object any use of such data.
Use of Facebook Rebmarketing